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Frequently asked questions - Registration
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| Q | I’m not an Ordre member and I don’t have a password. How can I register? (Qc-Can-Intl) |
| A | Non-members can register for our
activities online (in the same way as members). If you don’t have a
password, you can obtain one by creating your file. When you see the
page, Open a session, you simply have to click on Create a file, just
below the Password field. |
| Q | How can I benefit from a group rate? (Qc-Can-Intl) |
| A | If you are not a member of the
Ordre but you are part of a group of 10 people and over (association or
company), you can form a group. Go to "Registration now" (Québec
or Canada & International), then click on "How to form a group"
where you’ll find the table listing the various reductions according to
the number of registrants and the associated deadline. For more
information, contact our registration service without delay. |
| Q | I’d like to register several people, but can’t change the number of participants in the Number field. What do I need to do? (Qc) |
| A | You can only
register one person per transaction. If you’d like to register someone
else once you’ve completed the first transaction, you have to log off
the website and then log on again using the other person’s password (or
create a new file if this person doesn’t yet have a password). |
| Q | Can I indicate the names of all the group members on the same form? (Qc-Can-Intl) |
| A | No. Each group member must fill
in and sign his or her own form. To make sure you are included in the
group, the form should contain the correct spelling of the group name
and be forwarded before the cut-off date for the fee change. |
| Q | Can I share my Congress registration? (Qc-Can-Intl) |
| A |
Congress registrations may not be shared with another person (not to be
confused with substitution*). Two or more individuals cannot take turns
participating in the Congress activities on the basis of a single
registration. |
| Q | Why do I have to pay a $1,000 deposit? (Qc-Group-Can-Intl) |
| A | The deposit is required to
confirm your attendance, which is necessary when planning an event the
size of the World Congress. Please read the Congress terms and policies
carefully. |
| Q | When will we know the total amount of the registration fees? (Qc-Can-Intl) |
| A | Final invoices will be prepared
a few days after the cut-off dates (April 7, July 7 and September 7 for
Quebec, and July 7 and September 7 for Canada and International). The
rate will be determined according to the number of registrations
received from members of the association or group to which you belong. |
| Q | Can I receive an invoice and then arrange for payment? (Qc-Can-Intl) |
| A | Yes. If you register online, you
can select the "Billing" option and an invoice will be emailed to you
after you have registered. |
| Q | I would like to register now, but I’d like to choose my workshops later. Is that possible? (Qc-Can-Intl) |
| A | No. When you register, you have
to select the workshops/presentations you wish to attend (except for
Block B). This step is necessary since it will guarantee you access to
the workshops of your choice, as well as maintain participant numbers
within the limits set. |
| Q | Can I change my choice of workshops after I’ve registered and if so, what do I need to do? (Qc-Can-Intl) |
| A | Yes, changes are accepted up
until September 7, as long as there is still room in the new workshop
you’ve selected. You can make your own changes
online by using your password to log on. You can also send an email
to inscriptions@RH2010.com. |
| Q | Once I’m in Montreal, if I change my mind can I participate in any other sessions than the ones I’ve selected? (Qc-Can-Intl) |
| A | Your choice of workshop entitles
you to priority access and is useful to help us with our logistical
planning. However, it is not intended to prevent you from attending
other sessions. At the Congress, volunteers assigned to the presentation
rooms will allow the participants who have selected the workshop to
enter first. Once they are seated, if there’s still room, other
delegates can attend without having registered beforehand. |
| *By substitute we mean a person who replaces for the entire Congress a registered participant who is unable to attend. In other words, a Congress registrant cannot attend the first day and then be replaced, or be absent the first day and then attend later. | |
